Privacy Policy

We may collect the following categories of information:
a) Personal Identification Information

    Full name, date of birth, gender
    Mailing address, email address, phone number
    Emergency contact details

b) Health and Medical Information

    Medical history, current medications, and health conditions
    Hormone lab results and diagnostic information
    Treatment records, notes, and progress data
    Information shared during consultations or intake forms

c) Website Usage Information

    IP address, browser type, device type
    Pages visited, time on site, referring URLs
    Cookies and tracking data (see Section 7)

d) Financial Information

    Payment card information (processed securely through third-party payment processors)
    Billing address and transaction history
    Financing application data (handled by third-party financing partners)

e) Communications

    Messages submitted via our contact form
    Emails and phone call records with our team

We use the information we collect for the following purposes:

    To provide and personalize medical care — reviewing your health history, building treatment plans, and monitoring your progress
    To schedule and manage appointments — confirming, reminding, and following up on consultations and treatments
    To process payments — billing for services rendered and processing financial transactions securely
    To communicate with you — responding to inquiries, sending appointment reminders, and sharing health-related updates relevant to your care
    To improve our services — analyzing website usage patterns to improve the patient experience on our Site
    To comply with legal obligations — fulfilling our duties under HIPAA, Florida law, and other applicable regulations
    To send marketing communications — only with your explicit consent, including newsletters, promotions, and health tips (you may opt out at any time)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Forever Young BHRT is a HIPAA-covered healthcare entity. Any health information we collect in the course of providing medical services — including lab results, diagnoses, treatment plans, and clinical notes — constitutes Protected Health Information (PHI) and is handled in strict accordance with HIPAA regulations.
Your PHI will only be used or disclosed:

    For treatment, payment, or healthcare operations as permitted under HIPAA
    With your written authorization
    As required by law (e.g., public health reporting, legal proceedings)
    For specific permitted disclosures such as health oversight activities

You have the right to:

    Access and obtain a copy of your PHI
    Request corrections to your PHI
    Receive an accounting of disclosures of your PHI
    Request restrictions on how your PHI is used or disclosed
    File a complaint with the U.S. Department of Health and Human Services (HHS) if you believe your rights have been violated

To exercise any of these rights, please contact us at [email protected] or call (954) 361-6067.

We may share your information in the following limited circumstances:

    With our medical team — licensed providers, wellness coordinators, and clinical staff involved in your care
    With service providers — trusted third-party vendors who assist with scheduling, billing, website hosting, or IT services, bound by confidentiality agreements
    With financing partners — such as Cherry, when you apply for a payment plan (subject to their own privacy policies)
    With laboratory and diagnostic partners — to process and review your lab results as part of your treatment
    As required by law — to comply with legal processes, court orders, or government investigations
    In the event of a business transfer — in connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

We implement administrative, technical, and physical security measures designed to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. These include:

    Encrypted data transmission (SSL/TLS)
    Secure, access-controlled electronic health records
    Staff training on HIPAA and data privacy requirements
    Regular security assessments of our systems and vendors

While we take every reasonable precaution, no data transmission over the internet or electronic storage method is 100% secure. We cannot guarantee absolute security.

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. A cookie is a small text file stored on your device.
We use cookies for:

    Remembering your preferences and session settings
    Analyzing website traffic through tools like Google Analytics
    Improving the performance and functionality of our Site

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of some parts of our Site.
Our contact form is protected by reCAPTCHA and is subject to the Google Privacy Policy and Google Terms of Service.

Our Site may link to third-party websites including Google, Facebook, Instagram, and financing partners. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies before submitting any personal information.

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted personal information through our Site, please contact us immediately at [email protected] and we will promptly delete such information.

As a resident of Florida, you may have additional rights regarding your personal information under Florida law, including the right to access, correct, or request deletion of your personal data that is not subject to healthcare retention requirements. To exercise these rights, please contact us directly.

With your consent, we may send you emails, texts, or newsletters about our services, promotions, and health tips. You may unsubscribe at any time by clicking the "unsubscribe" link in any email, replying "STOP" to any SMS, or contacting us directly. Opting out of marketing communications does not affect communications related to your medical care.

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page with an updated "Last Updated" date. We encourage you to review this page periodically. Your continued use of our Site or services after any changes are posted constitutes your acceptance of the revised policy.